Terms and Conditions

Effective Date: 19/09/23

Welcome to the Terms and Conditions (“Agreement”) for icescaperecovery.com (referred to as “the Company,” “we,” “us,” or “our”). This Agreement sets forth the terms and conditions that govern your use of our website and the purchase of services and products available through our woo-commerce platform. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree with these terms, please refrain from using our website.

  1. Use of Website

1.1 Eligibility: To use our website, you must be at least 18 years old or the legal age of majority in your jurisdiction. By accessing or using our website, you represent and warrant that you meet the eligibility requirements.

1.2 Account Creation: In order to access certain features or make purchases on our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and are liable for any activities that occur under your account. You agree to provide accurate and complete information when creating an account.

1.3 Prohibited Conduct: You agree not to use our website for any unlawful, fraudulent, or unauthorized purposes. You must not interfere with the proper functioning of our website or violate any applicable laws or regulations.

  1. Intellectual Property

2.1 Ownership: The content, design, graphics, logos, and all other materials on our website are the intellectual property of the Company and are protected by intellectual property laws. You may not copy, modify, distribute, or reproduce any part of our website without prior written consent from the Company.

2.2 Trademarks: The trademarks, service marks, and logos displayed on our website are registered and unregistered trademarks of the Company. You are prohibited from using any trademarks or logos without our prior written permission.

  1. Products and Services

3.1 Product Descriptions: We strive to provide accurate and up-to-date information about our products and services. However, we do not warrant that the descriptions, images, or other content on our website are accurate, complete, reliable, or error-free. We reserve the right to modify or discontinue any product or service without notice.

3.2 Pricing: The prices of our products and services are displayed on our website and are subject to change at any time without prior notice. We are not responsible for any typographical errors regarding pricing information. The final price will be displayed during the checkout process and includes any applicable taxes or fees.

3.3 Orders: By placing an order on our website, you make an offer to purchase the selected product(s) or service(s) under the terms and conditions outlined in this Agreement. We reserve the right to accept or decline your order at our discretion. If we accept your order, we will send you a confirmation email with the details of your purchase.

3.4 Payment: We accept payment through the methods indicated on our website. You agree to provide accurate payment information and authorise us to charge the designated amount for your order. All payments are subject to verification and approval.

3.5 Shipping and Delivery: If your purchase includes physical goods, we will ship them to the address provided during the checkout process. We aim to fulfill orders in a timely manner, but we do not guarantee specific delivery dates. Risk of loss and title for the goods pass to you upon delivery.

  1. Refunds and Returns

4.1 Refund Policy: We want you to be satisfied with your purchase. If you are not completely happy with a product or service, please contact our customer support within 30 days of receipt for assistance. Our refund policy may vary depending on the nature of the product or service, and we reserve the right to determine eligibility for refunds.

4.2 Return of Physical Goods: If you need to return a physical product, please follow the instructions provided by our customer support. You are responsible for the cost of return shipping, unless the return is due to a defective or damaged product.

4.3 Non-Refundable Items: Certain items, such as downloadable software, digital products, or personalized services, may be non-refundable. We will clearly indicate the non-refundable nature of these items prior to purchase.

  1. imitation of Liability

5.1 Disclaimer: Our website and the products and services provided therein are offered on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the reliability, accuracy, or availability of our website or the content therein.

5.2 Limitation of Liability: In no event shall the Company, its affiliates, partners, or employees be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, products, or services. Our total liability shall not exceed the amount paid by you for the products or services at issue.

  1. Indemnification

You agree to indemnify and hold the Company and its affiliates, partners, directors, officers, and employees harmless from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of our website, your violation of this Agreement, or your violation of any rights of a third party.

  1. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom. Any dispute arising out of or in connection with this Agreement shall be resolved through good-faith negotiations. If the dispute cannot be resolved amicably, it shall be submitted to binding arbitration in accordance with the rules of the arbitration organization based in the United Kingdom. Any arbitration shall take place in a mutually agreed-upon location in the United Kingdom.

  1. Amendments and Termination

We reserve the right to modify or update this Agreement at any time without prior notice. You are responsible for reviewing the most current version. Your continued use of our website after any modifications constitutes your acceptance of the revised Agreement.

We may also terminate or suspend your access to our website, products, or services, in whole or in part, at our sole discretion, without prior notice or liability.

  1. Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

  1. Entire Agreement

This Agreement, including any additional terms or policies incorporated by reference, constitutes the entire agreement between you and the Company regarding your use of our website and supersedes any prior agreements or understandings, whether written or oral.

If you have any questions or concerns regarding this Agreement, please contact us at Unit 3, John Brannan Way or email us at support@icescaperecovery.com.